AI systems for service businesses
An AI receptionist and follow-up system that answers calls and messages, books appointments and chases quotes—set up and managed by The Adjustment Group.
For trades, health clinics, med spas and boutique stays.
Start with a free Business Blind Spot Report. No sales call required.
Want to hear the receptionist first? Call Aria on (510) 513-8851 or talk to her in your browser. She answers any hour and tells you she is AI.
What we do · Your customer’s journey
From the first enquiry to a reason to return: the system handles the steps around the service. Your team handles the service.
Calls and messages answered any hour. Missed calls texted back.
Appointments booked into your calendar, within your rules.
Appointment or visit details sent before arrival.
The care, craft and welcome stay with your people.
A review request sent after the job, at the right moment.
Past customers contacted again, with their permission.
We agree the stages for your business and plan. Questions that need human judgement go to your team.
What we install
Answers your phone any hour, qualifies the caller, books the appointment and takes messages. If a call is missed, the caller gets a text straight away. Tells callers it is AI.
Website chat, SMS, Facebook and Instagram messages answered from the same system as the phone, so nobody is asked twice.
New enquiries answered in minutes. Quotes and invoices chased until there is an answer. Appointment reminders and no-show recovery.
Asks for a review after each job. Drafts the reply, including the hard ones. A person approves before anything posts.
Reconnects past customers by text. Runs only after your written consent confirmation and carrier approval, and stops the moment someone replies.
Every call, message, lead and booking in one place you can see. A monthly report of what came in, what booked and what it was worth.
Starter includes the receptionist, missed-call text-back, fast first replies, the pipeline and reactivation. Full Front Office adds chat, reviews, full follow-up and the monthly report. See both plans ↗
Don’t take our word for it
Aria is our AI receptionist. She answers within two rings, any hour, any day, and tells you she is AI. She takes your details, answers questions about how we work, and can book you a call with Sean. She is the same system we set up for clients—so you are testing the product, not reading about it.
Any hour, any day. No prices are quoted on the call—they are on the pricing page.
On your computer? Talk to Aria in your browser Or start with the free reportWho we help
For service businesses whose customers call, message, request quotes or book appointments. We check how your business works before recommending a plan.
Enquiries answered and quotes chased while your team is out on the job.
HVAC · Plumbing · Roofing
Discuss your business
Reception, bookings and reminders handled, with personal care at the centre.
Chiropractic · Dental · Aesthetics
Discuss your practice
Guest questions, stay details and follow-up handled, so your team can focus on the welcome.
Boutique stays · Villas · Retreats
Discuss your guest journeyA different kind of service business? Tell us how it works ↗ We’ll check fit before recommending a plan.
Your starting point · Free
The Business Blind Spot Report shows where enquiries slip through, where admin piles up, and what to fix first.
What we review
Website audit · Enquiries & bookings · Follow-up · Customer reviews management · Existing client reactivation process · Search & AI discoverability
5–10 minute questionnaire. No sales call required.
Delivered by email same day, within 24 hours at the latest.
Your business, at a glance
Understand the gaps. Choose the next step.
What we found → why it matters → what to do
Illustrative preview · findings vary by business
How we work together
The report is the first step. Working with TAG afterwards is your choice.
Complete the short questionnaire. We review your answers alongside public evidence and email your priorities.
If you want help, we discuss the gaps, check the fit and agree a scope. The report is yours either way.
You send us your business details, preferences and access. We set up and test the agreed system with you. Starter is live in about 48 hours from there; Full Front Office in days, not months.
TAG runs the system within your plan. You get a monthly report, and we agree any changes with you.
Want to hear the receptionist before step two? Call Aria on (510) 513-8851 or talk to her in your browser. She is the same system we set up for clients.
Why The Adjustment Group
Before TAG, Sean helped set up and run healthcare practices: choosing the software, organising the administration, training the teams and writing down how the work should happen. The purpose was always human. Clients should feel heard and welcome. Staff should feel supported.
The same bottlenecks show up in every service business: owners working longer hours on tasks that pull them away from their customers. TAG brings that practice-building experience to AI and automation—take the repetitive work off people’s plates and give them more time for the service only they can provide.
Adjust to AI. Stay human.
Automate the admin. Amplify the human.
A sensible place to start
No. The system takes the repetitive work: answering, booking, reminding, chasing. We agree what it handles and what goes to a person. It tells callers it is AI, and anything outside its scope is passed to your team with the conversation attached.
Starter is live in about 48 hours from the day you send us your setup details, including training the receptionist on your services and booking rules and you approving how it sounds. Full Front Office takes days, not months. Text reactivation switches on later, after carrier approval.
No. Your number stays your number. The system sits in front of what you already use. Calendar sync is included. Other connections depend on your tools, and we confirm them before promising anything.
With one task that takes time or gets missed. The free report shows you which one. You don’t need a technology plan, and nothing has to change all at once.
Available separately once the front office is running. We agree the work and how it is measured first. We don’t promise search rankings or mentions by AI assistants.
Two plans: Starter at $497 a month, and Full Front Office at $997 a month plus a one-time setup fee. The pricing page ↗ lists what each includes. We confirm the scope before you decide.
Start with your name and email. The next step is a short questionnaire about your business, which takes 5–10 minutes.
After you complete the questionnaire, your report is delivered by email same day, within 24 hours at the latest.
Phone is optional. Choose whether you want text messages using the separate consent boxes.
Choose the report option below.